Payment

You can order and pay online by Mastercard, Visa Credit, Visa Debit, Visa Electron, UK Maestro and Solo. After processing your payment by credit card, we do not retain your details which means you will need to resubmit this information when you place a further order on this website.

 

Product Descriptions and Availability

Every care has been taken to ensure accuracy of description, specifications, colour and price of all products. However, these may change due to circumstances beyond our control. Sizes are given as a guide only. Please be aware that handmade items are subject to variations in size, colour and shape owing to the unique nature of the product.

All items are offered subject to availability. The information displayed is considered as an invitation, not as a confirmed offer for sale. The contract is confirmed upon supply of goods. Prices include tax, if applicable. Postage and packing is an additional charge, for details please *see the Postage and Packing page on this website.

 

Shipping & Delivery

Orders will be sent out within 10 working days. Orders will be sent within two working days of receiving your payment, unless otherwise stated on the website, or advised by email from the gallery at time of purchase.

We will deliver the goods ordered to the delivery address which you supply. All delivery times quoted are estimates only, based on availability, normal processing and delivery time.

 

Returns Policy

In cases of goods that are faulty, damaged or incorrectly supplied please return the goods to the Studio. We recommend that you use registered post or recorded delivery to return goods to us. The Studio will refund postage costs incurred in returning faulty, damaged or wrongly supplied goods. The Studio shall use reasonable efforts to replace damaged or incorrect goods but if replacement is not possible, or if an order is cancelled for any other reason, we will only be obliged to refund the full amount paid by you. This does not affect your statutory rights.

If you would like further information regarding the products or delivery options, please telephone the artist on +44 (0)7775655681. Alternatively email augustus@augustuskotei.com.

 

Artists’ Editions

All edition prices may be subject to change as an edition sells out and are subject to availability. Certain editions are unique and may vary from those featured on Augustus Kotei website. Every effort will be made to ensure that the description and price of goods shown on the Augustus Kotei website are accurate at the time you place your order.

 

Augustus Kotei reserves the right to refuse an order.

 

Augustus Kotei offers free delivery on all orders within the UK.

 

Delivery will be made through Royal Mail Special Delivery (or alternative courier services if applicable) for UK orders and International courier services for non-UK orders. . The gallery packages each edition to their specific requirements. Once the item has been paid for in full, you will become the legal owner of the artwork and will hold full responsibility for the artwork and the risk of damage to, or loss of, the artwork will pass to you.

Augustus Kotei will endeavour to send the goods within 10 working days on receipt of payment, unless otherwise advised at the time of purchase.

Once purchased you may not return the artwork and Augustus Kotei does not offer refunds.

 

By continuing with a purchase it is deemed that you have read and agreed to these terms and conditions of sale.

 

These Terms and Conditions shall be governed by and construed in accordance with English law and the parties irrevocably submit to the nonexclusive jurisdiction of the English courts.

 

Any mentions of "The Studio" means the artist Augustus Kotei. 

Nothing contained in these Terms and Conditions affects your statutory rights.